Tivaldi, LLC. Privacy Policy

Our commitment to your privacy

gets as much attention as our commitment to presenting you with the highest-quality products and services. This policy statement is designed to assist you in understanding how we collect, use and safeguard your personal information provided to us and to assist you in making informed decisions when using our web-site, products and services.

At no time

will your personal information be disclosed or sold to unconnected third parties.

Information we collect

when you visit our web-site you may provide us with two types of information: personal information you knowingly choose to disclose in online forms process AND anonymous data on your web-site use; which is collected on an aggregate basis.

Web-site use information

is collected by industry standard technology called "cookies" and web server logs to collect information about how our web-site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web-site, and the web-sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

We use personal knowingly disclosed information for

administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our web-site, new services and special offers we think you will find valuable. You will be given the opportunity to notify us of your desire not to receive these offers and to 'unsubscribe' from these communications. Or you can tell us at any time by emailing webmaster@tivaldi.com or by mail or phone.

We use information from cookies

and web server logs to gather information about our web-site users’ browsing activities, in order to constantly improve our web-site experience and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our web-store to better meet the needs of our customers and prospective customers. These technologies do not capture any personally identifying information about you although they do permit us to send focused online web responses to you.

We share information only with strategic partners and connected companies

who may be given access to anonymous and aggregate information about our customers in general in order to assist our business.

When you provide confidential personal credit card information

Our secure server software encrypts all information you input before it is sent. Other online forms we provide for communication to us are not as secure; do not send any confidential information such as account numbers to us through online forms.

You may request access to all your personally identifiable information

that we collect online and maintain in our database by emailing webmaster@tivaldi.com or by mail or phone.

We may disclose information when legally compelled to do so,

in other words when we in good faith, under due legal process and on counsel from our corporate attorney believe that Federal or State law requires us to provide it.